F A Q
Order Process
Step No.1 - Register
After browsing our website, users are required to register for a new account and complete the registration process by clicking on the
'Register' link from itmes4eve.com home page.
Step No.2 - Place your order
Select the items you preferred and click on the 'add to cart' button filling to your shopping cart.
Step No.3 - Purchasing
Specify the quantity of the item you want to purchase and click on the 'add to cart' button to add any items to your shopping cart.
Step No.4 - Check out
Please click on the 'check out' button once you are satisfied with your shopping cart. Your profile details will be required in the next stage. Appropriate character information make sure the punctual on-line shipping and efficient services.
Step No.5 - Payment
Please choose your desired payment method and then click on the 'Next' button, which will forward you to the order confirmation page, click on 'Pay Now!'button if your order information is correct. Then you may procedure to the last step by filling out the appropriate information upon payment options.
Step No.6 – Check order Status
When we receive your order from Paypal and make sure the order has been paid, we will start your order in 3 minutes. If you would like to check your order status, feel free to contact us by the live chat,our customer service representatives will assist you at any time.
Payment
What payment method do you accept?
Currently we accept payment via Paypal，Credit Card, Moneybookers, and Western Union.
How do I pay with my credit card without using Paypal?
We do offer the option to pay using a credit card outside of Paypal. To place an order with a credit card is easy and simple. Proceed through the order process as normal, and once you are forwarded to Paypal you will be presented with an option to pay with your Paypal account or an independent credit card. The option to use a credit card is available through both services.
What is a pending e-check, and why do I need to wait for it to clear?
A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders account. Once the check has cleared, the money is transferred to Items4eve's account and then delivery can take place immediately thereafter.
How do I avoid sending an e-check?
An e-check results when a payment is sent from an unverified account without sufficient balance in the Paypal account to cover the cost of the order. Paypal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay. To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in Paypal before you place an order. To confirm your payment type, just before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine which option is currently selected for your payment, and what payment options your account supports.
Safety
How safe it is if I shop at items4eve.com? Will my transaction be secure enough?
Absolutely, at items4eve.com our utmost priority is ensuring that your personal and transaction information is secure and your privacy is respect. Accordingly, we have put a number of technological protections in place to help you fight the online shopping fraud.
Will my account get banned for buying game items?
No. We deal with large volume of deliveries every day and we have satisfied lots of customers with our sincere service and professional manner. For ISK trading, we are cautiously spare it into 2 or 3 small patches through a specific time if you bought large amount from us! Another, we always delete the character which is traded too many times. Our customers would not worry about the account banning as shopping at our website. Game players all over the world have legitimately purchased our stock.